Sunday, 13 July 2014

14 Principles of HENRY FAYOL for Management

1.Division of Work:
·         Work is divided into small tasks/jobs.
·         A trained specialist who is competent is required to perform each job.

·         Thus, division of work leads to specialisation.
·         According to Fayol, “The intent of division of work is to produce more and better work for the same effort. Specialisation is the most efficient way to use human effort.”

2. Authority and Responsibility:
According to Fayol, “Authority is the right to give orders and obtain obedience, and
·         responsibility is the corollary(attached) of authority.
·         The two types of authority are official authority, which is the authority to command, and personal authority which is the authority of the individual manager.”
·         Authority is both formal and informal . Managers require authority commensurate with their responsibility.
·         There should be a balance between authority and responsibility.
·         An organisation should build safeguards against abuse of managerial power.

3. Discipline:
·         Discipline is the obedience to organisational rules and employment agreement which are necessary for the working of the organisation.
·         According to Fayol, discipline requires good superiors at all levels, clear and fair agreements and judicious application of penalties.

4.Unity of Command:
·         According to Fayol there should be one and only one boss for every individual employee.
·         If an employee gets orders from two superiors at the same time the principle of unity of command is violated.
·         The principle of unity of command states that each participant in a formal organisation should receive orders from and be responsible to only one superior.

5.Unity of Direction:
·         All the units of an organisation should be moving towards the same objectives through coordinated and focussed efforts.
·         Each group of activities having the same objective must have one head and one plan.
·         This ensures unity of action and coordination.

6. Subordination of Individual Interest to General Interest:
·         The interests of an organisation should take priority over the interests of any one individual employee according to Fayol.
·         Every worker has some individual interest for working in a company. The company has got its own objectives. For example, the company would want to get maximum output from its employees at a competitive cost (salary). On the other hand, an employee may want to get maximum salary while working the least.
·         In any circumstance the organisation objective should be first priority.

7. Remuneration of Employees:
·         The overall pay and compensation should be fair to both employees and the organisation.
·         The employees should be paid fair wages, which should give them at least a reasonable standard of living.
·         At the same time it should be within the paying capacity of the company.

8. Centralisation and Decentralisation:
·         The concentration of decision-making authority is called centralisation  (power in few hands) whereas its dispersal among more than one person is known as decentralisation.
·         According to Fayol, “There is a need to balance subordinate involvement through decentralisation with managers’ retention of final authority through centralisation.”
·         The degree of centralisation will depend upon the circumstances in which the company is working.
·         In general large organisations have more decentralisation than small organisations.

9. Scalar Chain:
·         An organisation consists of superiors and subordinates.
·         The formal lines of authority from highest to lowest ranks are known as scalar chain.
·         According to Fayol, “Organisations should have a chain of authority and communication that runs from top to bottom and should be followed by managers and the subordinates.”
·         In case of urgent need this chain can be ignored and subordinate can be communicate with each other.


10.Order:
·         According to Fayol, “People and materials must be in suitable places at appropriate time for maximum efficiency.”
·         The principle of order states that ‘A place for everything (everyone) and everything (everyone) in its (her/his) place’.
·         Essentially it means orderliness. If there is a fixed place for everything and it is present there, then there will be no hindrance in the activities of business/ factory.  

11.Equity:
·         Good sense and experience are needed to ensure fairness to all employees, who should be treated as fairly as possible
·         This principle emphasises kindliness and justice in the behaviour of managers towards workers.
·         This will ensure loyalty and devotion.

12. Stability of Personnel:
·         “Employee turnover should be minimised to maintain organisational efficiency”, according to Fayol.
·         Personnel should be selected and appointed after due and rigorous procedure.
·         But once selected they should be kept at their post/ position for a minimum fixed tenure.
·         They should have stability of tenure.
·         They should be given reasonable time to show results.


13.Initative:
·         Workers should be encouraged to develop and carry out their plans for improvements according to Fayol.
·         Initiative means taking the first step with self-motivation.
·         it does not mean going against the established practices of the company for the sake of being different.
·         A good company should have an employee suggestion system whereby initiative/ suggestions which result in
substantial cost/time reduction should be rewarded.

14. Espirit De Corps:
·         Management should promote a team spirit of unity and harmony among employees, according to Fayol.
·         Management should promote teamwork especially in large organisations because otherwise objectives would be difficult to realise.
·         It will also result in a loss of coordination.
·         A manager should replace ‘I’ with ‘We’ in all his conversations with workers to foster team spirit.
·         This will give rise to a spirit of mutual trust and belongingness among team members. It will also minimise the need for using penalties.